The Order Process

Once you have placed an order on our site we deal with your order in the following way. If you have any queries please email info@sockcouncil.com.

The vast majority of orders are generally taking 1 to 3 days to reach customers at present, in line with our normal service standards. On occasion some orders are taking longer, up to two weeks..
If your item does not arrive within 10 working days of your receipt of the Order Completed email (see below) please check the SHIPPING ADDRESS provided to us to ensure it was complete before contacting us. We may ask you to visit the local Royal Mail Delivery Office (UK) where parcels and orders are held for collection as standard. We will provide the Royal Mail tracking reference for this purpose..
We will provide regular updates on shipping status across social media, please follow via links at the bottom of the page.
If you have any queries please email us, we would ask for restraint and patience at this time, thank you

When the order is Shipped you will receive an “Order Completed Email” (excludes t-shirts made to order, they are under production at this point).

We do not send tracking numbers as a matter of course, if you have any order queries please email info@sockcouncil.com.

Shipping Methods

UK Orders are sent Royal Mail First Class 24
Orders are shipped within 5 working days
Order take from 1 to 3 working days from shipping to reach you
T-shirts are produced to order and while normally shipped within 7 working days can take longer. Orders comprising multiple items are shipped separately, t-shirts are shipped independently of socks, hats, badges and other items

International orders are sent Tracked and/or Signed For with Royal Mail
You will be emailed your tracking number when we have shipped your order (with the exception of made to order t-shirts)
Please allow a minimum of seven working days for International Deliveries from Order Completion