The Order Process

Once you have placed an order on our site we deal with your order in the following way. If you have any queries please email


  • The vast majority of orders are generally taking 1 to 3 days to reach customers at present, in line with our normal service standards. On occasion some orders are taking longer, up to two weeks. Royal Mail are dealing with their busiest period of the year and also a spike in Covid related absence. Everyone is doing their absolute best and we would ask for your patience at this time of year please.

  • We will provide regular updates on shipping status across social media, please follow via links at the bottom of the page.

  • If you have any queries please email us, we would ask for restraint and patience at this time, thank you

    1. Order placed at Sock Council.

    2. Receive “Order Confirmation Email.

    3. The order is now in the “Processing” stage.

    4. When the order is Shipped you will receive an “Order Completed Email” (excludes t-shirts made to order, they are under production at this point).

    5. We do not send tracking numbers as a matter of course, if you have any order queries please email

    Shipping Methods


    • UK Orders are sent Royal Mail First Class 24

    • Orders are shipped within 5 working days

    • Order take from 1 to 3 working days from shipping to reach you

    • T-shirts are produced to order and while normally shipped within 7 working days can take longer. Orders comprising multiple items are shipped separately, t-shirts are shipped independently of socks, hats, badges and other items


    • International orders are sent Tracked and/or Signed For with Royal Mail

    • You will be emailed your tracking number when we have shipped your order (with the exception of made to order t-shirts)

    • Please allow a minimum of seven working days for International Deliveries from Order Completion